This Planning Agreement (the “Agreement”) is entered into at Time of Payment (the “Effective Date”), by and between the Payee (the “Client”) and Match Point Innovations LLC dba LetsGlobeTrot - Luxury Travel Advisors, with an address of 13 Springholm Drive, Berkeley Heights, NJ 07922, USA, (the “Advisors”), collectively “the Parties.” This agreement is applicable for current trip and for any subsequent trips in future the Client wishes to engage the Advisors.
1. Project Description. Client wishes to hire Advisors (representing an Agency) to provide Travel Consulting & Planning Services for an upcoming trip (the “Deliverables”). The Advisors will provide professional services in accordance with best industry practices as mentioned on the Advisors website and will be discussed with the Client during consultation and subsequent email.
2. Client Approval and Revisions. Client must review and approve all materials before making initial trip deposit and/or final trip payment for the intended trip (applicable to current trip or any subsequent trips in future). Client will be entitled to up two (2) revisions from the presented options. Any additions or revisions beyond these shall be chargeable at an approved cost. Should a change order be required to produce work not covered in project scope, Advisors will provide updated estimates and invoices as needed and approved. This applies to current trip and any subsequent trips in future.
3. Payment. The Parties agree to the following Payment and Payment Terms:
- Client Onboarding Fee: As will be specified on the invoice
- Amount Due: Upon receipt of the invoice
4. Refund. The ‘Client Onboarding Fee’ once paid is non-refundable. If Client wishes to terminate this agreement before trip deposit or before final booking or final trip payment, or cancels the trip entirely before or after departure, the ‘Client Onboarding Fee’ shall remain non-refundable (also see ‘Termination’ section below).
5. Confidentiality. During the course of this Agreement, it will be necessary for Client to share personal information, including legal names of all travelers, address, passport information, credit card details, etc., to Advisors in order for Advisors to provide services and Deliverables in their final form. Advisors will not share any of this proprietary information at any time. Advisors also will not use any of this proprietary information for his/her personal benefit at any time. This section remains in full force and effect even after termination of the Agreement by it’s natural termination (i.e. completion of intended trip) or the early termination by either party.
6. Termination. This Agreement may be terminated at any time by either Party upon written notice to the other party, before or after the Fee payment. If terminated by Client after paying the Fee or if the travel plan or trip is cancelled entirely by the Client at any time, the Fee shall remain non-refundable. In extremely rare scenarios if there are major differences or disagreements between Advisors and Client, the Advisors reserve the right to amicably terminate this agreement at any time with or without any refund of fees. This shall remain in force.
7. Ownership Rights. Advisors continue to own any and all proprietary information it shares with Client during the term of this Agreement for the purposes of the Agreement. Client has no rights to this proprietary information and may not use it for his/her personal benefit except to book the trip only with the Advisors.
8. Advisories & Waivers. Due to effects of tariffs, global supply-chain challenges, high inflation and personnel issues, or other unanticipated circumstances and situations, Client acknowledges and fully understands that prices/cost-of-travel may change and could be higher than initially budgeted, and that travel arrangements may be interrupted, delayed or cancelled by the associated travel supplier, a government entity, or another third party outside of Advisors' (or Agency’s) control, for reasons that are unforeseeable at this time. Client also understands and acknowledges that travel involves the risk of a variety of hazards to health and/or safety, including but not limited to, crime, fire, storms, flood, accident, injury, illness, disease, epidemics, and/or pandemics. Client expressly understands and agrees that he/she will assume all such risks associated with travel whether or not specified herein. Client further understands and acknowledges that Advisors (or Agency) have no control over the associated supplier's policies which, in addition to applicable law, will solely govern any cancellation, rebooking, and refund related to these travel arrangements. Client hereby agrees to hold Advisors (or Agency) harmless and release it from any and all liability for any damages including, without limitation, monetary losses, damage to person or property, illness/disease, delays, negligence, penalties, or inconvenience, that he/she may incur as a result of the circumstances described herein.
9. Travel Insurance. Client understands and acknowledges that the purchase of travel Insurance is highly recommended and that coverage for circumstances such as, but not limited to, Covid-19 pandemic depends on the specific policy he/she purchases. Should Client elect to obtain coverage, the travel insurance policy obtained to cover these travel arrangements will dictate any coverage for financial loss resulting from these circumstances. Client hereby agrees to hold Advisors (or Agency) harmless and release it from any and all liability for any damages including, without limitation, monetary losses, damage to person or property, illness/disease, delays, negligence, penalties, or inconvenience, that he/she may incur as a result of the circumstances described herein. If the Client decides not to obtain travel insurance coverage, he/she shall be responsible for all liability for any damages including, without limitation, monetary losses, damage to person or property, illness/disease, delays, negligence, penalties, or inconvenience, that he/she may incur as a result of the circumstances described herein.
10. Flights and Trains. If Airfare and/or Train Tickets is included in the deliverables, Client understands and acknowledges that schedules and seat arrangements are subject to change at the sole discretion of the airlines or train operators, and that the fare is non-refundable, non-transferable and no name changes are allowed once ticketed. Client hereby agrees to hold Advisors (or Agency) harmless and release it from any and all liability for any damages including, without limitation, monetary losses, damage to person or property, illness/disease, delays, negligence, penalties, or inconvenience, that he/she may incur as a result of the circumstances described herein.
11. Full Packaged Plans and Itineraries. The Travel plans, itineraries and packages we design are meticulously crafted to offer a seamless travel experience. To ensure this, we work with our trusted travel partners and suppliers globally to negotiate special rates with airlines, hotels, tour guides, transportation, etc. and often bundle the plan for our clients. Because of this bundled approach, individual component pricing is not typically available and in such scenarios cannot offer an itemized list of expenses. However, the total prices reflect the exceptional quality of each included service. Client hereby agrees to these conditions.
12. Credit Card Authorization. Client authorizes the Advisors to use the credit (or debit) card information provided at the time of initial deposit and/or final payment for the intended trip, including use of credit (or debit) card via PayPal or Venmo to pay for “Client Onboarding Fee”. Client agrees to be bound by the Terms and Conditions related to this charge. Client understands that in the event of a change and/or cancellation the travel supplier can assess penalty charges. Client will not hold the Advisors (or Agency) liable for these charges.
13. Representations and Warranties.
Advisors. Advisors represent and warrant that he/she has the right to enter into and perform this Agreement. Advisors further represent and warrant that he/she has the right to utilize and distribute the Deliverables created & customized for Client.
Client. Client represents and warrants that he/she has the rights to use any proprietary information, including, but not limited to legal names of all travelers, address, passport information, credit card details, etc., and the like that it may provide to Advisors. In the event that Client does not have these rights, Client will repay any associated damages Advisors may experience or will take responsibility so that Advisors does not experience any damages. Client also agrees for all travelers on this trip to be up to date on Passports, Visas, and other travel documents and entry/exit requirements as required, including vaccinations and Covid-19 testing where needed, and will not hold the Advisors (or Agency) responsible for any lapses.
14. Disclaimer of Warranties. Advisors shall complete all services for Client's purposes and to Client's specifications. ADVISORS DO NOT REPRESENT OR WARRANT THAT SUCH DELIVERABLES WILL CREATE ANY ADDITIONAL PROFITS, SALES, EXPOSURE, BRAND RECOGNITION, OR THE LIKE. ADVISORS HAVE NO RESPONSIBILITY TO CLIENT IF THE DELIVERABLES DO NOT LEAD TO CLIENT'S DESIRED RESULT(S).
15. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABILE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY DAMAGES RESULTING FROM ANY PART OF THIS AGREEMENT SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFIT OR LOST BUSINESS, COSTS OF DELAY OR FAILURE OF DELIVERY.
16. Severability. In the event any provision of this Agreement is deemed invalid or unenforceable, in whole or in part, that part shall be severed from the remainder of the Agreement and all other provisions should continue in full force and effect as valid and enforceable.
17. Legal Fees. In the event of a dispute resulting in legal action, the successful party will be entitled to its legal fees, including, but not limited to its attorneys' fees.
18. Legal and Binding Agreement. This Agreement is legal and binding between the Parties as stated above, for this trip and any subsequent trip planned and booked by the Advisors for this Client. This Agreement may be entered into and is legal and binding in the United States, Canada, Mexico, the Caribbean, Central & South America, and throughout Europe, Asia, Africa & Australia. The Parties each represent that they have the authority to enter into this Agreement.
19. Governing Law and Jurisdiction. The Parties agree that this Agreement shall be governed by the State and/or Country in which both Parties do business. In the event that the Parties do business in different States and/or Countries, this Agreement shall be governed by New Jersey law.
20. Entire Agreement. This Agreement is listed on the Advisors website and will be attached with the Invoice email that will be sent for payment of ‘Client Onboarding Fee’. The Parties acknowledge and agree that this Agreement represents the entire agreement between the Parties and is effective immediately with the payment of ‘Client Onboarding Fee’ via PayPal, Venmo or Check, but not cash. In the event that the Parties desire to change, add, or otherwise modify any terms, they shall do so in writing to be signed (or authorized electronically) by both parties.
